We protect your privacy.
We value your privacy. Rest assured that any information you share with us remains confidential. We do not rent, sell, or share your personal information with anyone. This includes your contact details and order information. Your trust is important to us, and we’re committed to keeping your information secure.
We limit data access to those who need to know.
Within our organization, only a select group of employees with specific access privileges can view your personal data. Occasionally, we may create general reports about customer demographics based on your orders. These reports are shared
internally and do not include any identifiable personal information. Your privacy remains a top priority for us.
Disclosure of Your Personal Information
At Himalica, we prioritize the privacy of your personal information. We do not sell or share your personal information with third parties for commercial gain. However, there are certain situations where we may need to disclose your information, including:
● Sharing with our business associates or partners to fulfill your orders from our website.
● Providing necessary details to our payment gateway partner when you make a payment using your credit or debit card on our website.
● Disclosing to relevant authorities when required by law, such as to help detect and prevent fraud.
● Sharing with authorities when necessary for regulatory reporting, legal proceedings, or to protect our legal rights and interests.
● Disclosing when we have a legitimate business reason to do so.
● Sending you information and promotional materials about our products and services, provided you have consented to receive such communications.
● Sharing to enhance your online shopping experience with us.
Your trust is important to us, and we are committed to handling your information with care.
Information Collected
- To enable you to place an order on our site, we need to have the following basic information about you: Your First Name, Your Last Name, and Your Address, City, PIN code, State, Country, Phone Number and Contact E-mail address.
- Apart from this, our systems gather certain details about your computer’s internet connection like your IP address when you visit our site.
- Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to customize our site as per your interest, to calculate the number of visitors on our site and to know the geographic locations from where our visitors come. We do not allow any unauthorized person or organization be it other members, visitors, and anyone not in our organization to use any information collected from you.
Children’s Privacy
At Himalica, we are committed to protecting the privacy of children. Our website is intended for use by adults only for financial transactions. If you are under the age of 18, you are welcome to browse and explore our website, but you must have adult supervision to make any purchases. Additionally, minors are not permitted to register or submit personal information on our website.
Himalica may use your Personal Information to:
● Verify your identity.
● Fulfill product purchases and transactions.
● Communicate with you about your account and activities on our platform.
● Sign up for our newsletter, respond to surveys, or marketing communications.
● Better serve you in responding to your requests.
● Respond to reviews, comments, or other feedback provided.
● Administer contests, promotions, surveys, or other site features.
● Request ratings and reviews of our products.
● Follow up after correspondence (live chat, email, or phone inquiries).
● Enable social media logins and share activities on your social media pages.
● Comply with legal obligations, policies, procedures, and enforce our terms and conditions.
● Understand your shopping preferences.
● Conduct marketing and performance research to improve customer services, measure performance, and enhance shopping experiences and product offerings.
● Send communications related to order updates and offers through email, SMS, and social media channels.
● Perform internal research on customer demographics, interests, and behavior to better serve you.
● Provide exclusive offers on the platform, tailor content and advertisements, and improve the platform for internal business purposes.
● Analyze trends, track webpage movements, and help identify you and your shopping cart for aggregate use.
● Determine which store or warehouse locations containing our products are closest to you, provide promotional offers, and offer products.
● Prevent, detect, investigate, and act against crimes (including but not limited to fraud and other financial crimes), illegal activities, suspected fraud, or violations of Himalica’s terms and conditions.
● Establish, exercise, or defend legal rights in connection with legal proceedings (including prospective proceedings) and seek professional or legal advice.
● Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Contact Us
For any further queries and complaints related to privacy under the applicable laws and regulations, you can reach us at:
Contact Email Address: himalica00@gmail.com
Phone no. 9756000616
Contact days:Monday to Saturday(10AM to 06PM)
In accordance with the Information Technology Act 2000 and Rules, as well as the Consumer Protection Act 2019 and the Rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Grievance Officer-Customer Sales
Name-Areeb Mirza
Email:himalica00@gmail.com
Address:Himalica pvt.ltd 388,Saddik Nagar Dhakan Chowk Khatauli,Muzaffarnagar 251201
Notification of Changes in the Privacy Policy
We keep our Privacy Policy under review to ensure it is up to date and accurate. Any changes we make to this Privacy Policy in the future will be posted on this page. We reserve the right to change or update this Privacy Policy at any time without prior notice to you. Such changes shall be effective immediately upon posting on our website. You are required to review the website’s Privacy Policy regularly to stay informed of any changes.
