THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 (“IT ACT”) AND RULES ISSUED THEREUNDER, AS APPLICABLE, AND THE PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE IT ACT. IT IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF APPLICABLE LAWS, INCLUDING THE CONSUMER PROTECTION (E-COMMERCE) RULES 2020, THAT REQUIRE PUBLISHING THE RULES AND REGULATIONS, PRIVACY POLICY, AND TERMS AND CONDITIONS FOR ACCESS OR USAGE OF THE WEBSITE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

PLEASE READ THESE TERMS AND CONDITIONS (“T&C”) CAREFULLY. BY ACCESSING, BROWSING, OR USING THE WEBSITE WWW.HIMALICA.COM OR ANY OTHER WEBSITE OR MOBILE VERSION OF THE WEBSITE (COLLECTIVELY, THE “WEBSITE”) OR AVAILING ANY OF THE PRODUCTS OFFERED BY HIMALICA (HEREINAFTER REFERRED TO AS “COMPANY,” “US,” “WE,” OR “HIMALICA”), YOU, INCLUDING PERSONS WHO BROWSE OR ORDER PRODUCTS, AGREE TO BE BOUND BY ALL OF THE T&C MENTIONED HEREUNDER.

.All information, products, and services displayed on the Himalica.com website constitute an “invitation to offer.” Your order for purchase constitutes your “offer,” which shall be subject to the terms and conditions listed below. The Himalica.com website has the right to accept or reject your offer without assigning any reason. In order to use the Himalica.com website, you (The User) must accept the following terms and conditions. Himalica reserves the right to add, delete, alter, or modify these terms and conditions at any time. You

(The User) are therefore advised to read these terms and conditions carefully each time you use the Himalica.com website.

.Himalica reserves the right to change, modify, add, or remove portions of these Terms of Use and the Policies at any time without prior written notice, at its sole discretion. It is your responsibility to review these Terms of Use and Policies periodically for updates or changes. Any modifications to the Terms of Use and Policies will take effect immediately upon being uploaded to the website. Your continued use of the website following the posting of changes signifies your acceptance and agreement to the revised Terms of Use and Policies, whether or not you have read them. As long as you comply with these Terms of Use and Policies, Himalica grants you a personal, non-exclusive, non-transferable, limited privilege to access and use the website.

.We have made every effort to display the colour of our products that appear on the site as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of colour will be accurate.

.To place an order, you can either register and log in on the Himalica website or place an order as a guest user. You can also contact our customer care service to place an order. If you choose to register and log in on the website, you are responsible for maintaining the confidentiality of your username and password, and you will be fully accountable for all activities that occur under your account. You agree to immediately notify Himalica of any unauthorized use of your account or any security breaches related to your account on the website.

2.DISCLAIMER AND WARRANTIES

.Your use of the Website and/or Products are at your sole risk. The Website and the Products are offered on an “as is” and “as available” basis. The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the Products or Website content, or any reliance upon or use of the Website content or Products.

.We do not warrant that the Website, its server or email sent are free of virus or other harmful components. We will not be liable for any damages of any kind arising from the use of this Website, including but not limited to direct, indirect, incidental, punitive and consequential damages.

.You acknowledge that the Himalica website is provided solely based on the Terms of Use. Your uninterrupted access or use of the website may be affected by factors beyond our reasonable control, including, but not limited to, the unavailability, inoperability, or interruption of internet or other telecommunications services, or as a result of any maintenance or other service work carried out on the website.

.Furthermore, to the fullest extent permitted by law, neither Himalica nor its subsidiaries, affiliates, partners, or licensors will be liable for any indirect, special, punitive, incidental, or consequential damages of any kind (including lost profits) related to the website or its use, regardless of the form of action, whether in contract, tort, including negligence, or otherwise, even if we have been advised of the possibility of such damages. In no event shall Himalica’s maximum aggregate liability exceed the limits outlined. This disclaimer is an essential part of these Terms of Use.

3.TERMS,CONDITIONS AND DUTIES OF USER

.It is the responsibility of the user to provide accurate and complete information and details on the Himalica website. If any user-provided information is found to be false, Himalica reserves the right, at its sole discretion, to reject the registration and deny the user access to the services available on the website, without any prior notice.

.Users should carefully choose the right product and review the product description on the Himalica website to ensure they receive the correct item. All orders placed are a firm commitment to purchase, and users are obligated to complete the transaction without dispute. By placing an order, users agree to abide by the conditions of sale outlined in the product description.

.Once your order has been shipped, you can start tracking it immediately. Simply click the link in the email we send you after your order is placed to follow your item’s journey in real time. Alternatively, you can log in to Himalica and visit the ‘My Account’ section to check your order status.

.Users agree not to make bulk purchases for resale or any illegal activities. Himalica reserves the right to cancel current and future orders and block the user account if such activities are detected.

.By using this website the User must aware and agree that in case the listed product with an incorrect price or information due to typographical error or technical error then Krishnaayurved shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

.Users agree to indemnify and hold Himalica harmless from any loss or damage resulting from their failure to comply with applicable laws or

regulations and any breach of the warranties and representations stated.

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4.Limitation of Liability

  1. General Disclaimer: Himalica is not responsible for any direct or indirect damages, losses, or expenses resulting from the use of our services or products.
  2. No Guarantee: We do not guarantee that our services or products will be error-free, uninterrupted, or free from defects.
  3. Technical Issues: Himalica is not liable for any issues arising from technical problems, including but not limited to website downtime, system failures, or data loss.
  4. Indirect Damages: We are not responsible for any special, incidental, or consequential damages, including loss of profits or data, that may result from using our services or products.
  5. Limit of Liability: Our maximum liability is limited to the amount you paid for the product or service that caused the problem, as permitted by law.
  6. Legal Compliance: This limitation of liability is intended to apply to the fullest extent permitted by applicable law.

5.Before placing an order

a. Order Verification: Before placing an order with Himalica, please carefully review the product description. By ordering, you agree to the terms and conditions listed for that product.

b. Pricing and Availability: Prices and availability of products may change without notice at Himalica’s discretion. If a product becomes unavailable, we will notify you by email, and your order will be automatically canceled. Himalica is not liable for any damages due to order cancellations.

c. Website Usage: Himalica grants you a limited, non-exclusive, non-transferable license to use our website for personal, non-commercial purposes only. You may not download, modify, or resell any content. Himalica can discontinue your account at any time without reason.

d. Account Security: You are responsible for keeping your account and password confidential and for all activities under your account. If you suspect misuse, notify us immediately. Himalica may require you to change your password or suspend your account if a security breach is suspected.

e. Service Refusal: Himalica reserves the right to refuse service or terminate your account without prior notice if these terms are violated or if deemed necessary by Himalica.

f. Content Responsibility: You are responsible for all content you upload, post, or transmit on the website. Avoid posting any harmful, illegal, or offensive content.

g. Product Side Effects: Himalica is not liable for any side effects or adverse reactions from products purchased. Read product descriptions carefully and consult a specialist if needed.

h. Information Accuracy: Provide accurate information when requested. Himalica reserves the right to verify and reject any information that is incorrect or incomplete.

i. Contact Authorization: By ordering, you authorize Himalica to contact you regarding your order or account.

j. Complaint Policy: Complaints must be made within 7 days of receiving your order.

k. Warranties and Liability: Himalica disclaims all warranties to the fullest extent allowed by law. We are not liable for any damages, including lost profits or data, resulting from the use of our website or products.

l. Website Security: Do not interfere with the website’s functionality. Using any device or software to disrupt our website is prohibited.

m. Dispute Resolution: Claims related to the website or these terms must be made within one year. If dissatisfied, your only remedy is to stop using the website. Himalica is not liable for any additional obligations.

6.WEBSITE

You can create and maintain only one account on our Website. You’re responsible for keeping your account details and password confidential and for all activities under your account. The information you provide is not confidential and must not infringe on third-party rights. Your account cannot be transferred or shared.

If you’re using the Website for someone else, you must have their authority to agree to these terms. If they refuse to accept these terms, you are responsible for any issues that arise from using the Website.

If you think your account has been compromised, contact us immediately using the details below. We may ask you to change your password or suspend your account if we find a security issue, with no liability to Himalica.

We can refuse service or terminate accounts without notice if you violate these terms or if it’s in Himalica’s best interest. You’re responsible for all content you post or transmit via the Website. We’ll handle your information according to our Privacy Policy.

Content and Links
The Website provides information about our Products and other topics. This content may come from various sources and does not imply our endorsement. We’re not liable for any issues arising from this content. Content created by us is protected by Indian intellectual property laws. You can only use it for personal purposes.

Links to other websites are provided for convenience. We do not endorse or take responsibility for these sites. Always review their terms and privacy policies.

Using the Website
You are responsible for your use of the Website and must comply with all laws. Don’t interfere with other users, resell content, send spam, or engage in harmful activities.

License
You have a limited right to use content from the Website for personal purposes. You can’t copy, reproduce, or create derivative works without permission.

Posting Content
By posting on the Website, you give Himalica the right to use your content in any form or media. We’re not responsible for user-generated content or interactions and can remove any content we find objectionable.

Site Security
You must not attempt to breach the Website’s security. This includes unauthorized access, disrupting services, or sending spam. Violations can lead to legal action.

Payment Methods
You can pay for Products using Credit Cards, Debit Cards, Net Banking, Wallets, UPI, QR, PayPal, or reward points. Payments through third-party gateways are governed by their terms. Cash on Delivery is also an option.

Chat Facility
The chat service is available for Website-related questions but may be suspended without notice. We are not responsible for delays or the content of chat communications. The chat service cannot be used for selling products or solicitation.

Pricing and Availability
Prices and availability are subject to change. Prices include GST but

may not include delivery charges. Orders under INR 399 have a delivery charge of INR 40and may be above. Orders above INR 399 are delivered free of charge. Prices may vary between online and offline stores.

Delivery
Orders may be delivered in multiple shipments and typically take 5-7 business days. Delivery times are estimates and may be delayed. You will be notified of any delays and can choose to cancel the order if needed. Himalica is not liable for any damages due to cancellations or delays.

Tracking
After dispatch, you’ll receive an email with tracking details. You can also track orders via the ‘Your